Office Assistant

Chino, CA 91708
3/3/2019

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Position Description

Position: Office Assistant
Reports to: Office Manager
Job Summary: The Office Assistant position requires proficiency in the full range of general office services and functions.
Duties & Responsibilities:
• Uses a variety of office software applications including all Microsoft Office, Outlook, and QuickBooks.
– Creates New Forms using Word or Excel
– Processing Customer Orders in QuickBooks

• Inside Sales
– Maintain a customer service log
– Providing Customers with Certificates of Analysis, Certificates of Insurance, Specification Sheets and Nutritionals
– Processing New Customer Credit Applications
– Arranging Freight for Customers or Vendors

• Customer Service
• Answer phones and transfer to appropriate staff member
• Update and maintain mailing and contact lists
• Sort and Distribute Incoming Mail
• Provide Payment Status Updates to Vendors
• Process Company Deposits
• Filling out Credit Applications for New Vendors
• Packages samples and online orders
• Assist with event planning and execution
• Creates New Folders and Files documents. Develops or modifies filing practices
• Perform work related errands as requested such as going to the post office and bank
• Special assignments as assigned by office manager or general manager
• Order Office Supplies
• Enter Orders
• Prepare Pick Lists, Packing Lists and Bills of Lading



Position involves sitting for extended periods of time while working at a computer.


Minimum Qualifications:

High school diploma or equivalent. One-year business school training or work related experience.
Knowledge, Skills, And Abilities
Knowledge of:
• Contemporary office practices and procedures
• Spelling, vocabulary, math and grammar skills appropriate to the position
Skills in:
• Operating Microsoft Office, QuickBooks and Outlook
• Creating, organizing and keeping records
• Customer Service
• Work management and prioritizing skills
• Problem Solving
Ability to:
• Develop and maintain effective working relationships with customers and colleagues
• Maintain a reliable and dependable attendance record
• Provide effective and responsive service to customers and vendors
• Learn and utilize software programs and information systems